Privacy Policy

Who we are

Synergy Digital Creators is a digital agency based in Curaçao and serving clients across the Caribbean. In this policy, “Synergy,” “we,” and “our” refer to Synergy Digital Creators. Our website is synergycaribbean.com.

Information we collect

We collect information you choose to provide through our contact form, email, project discussions, and client portal. This may include your name, email address, telephone number, company, project details, files, account information, and messages.

We may also collect technical information such as IP address, browser type, device information, pages visited, referral source, and approximate location through security logs, cookies, and analytics tools.

How we use information

We use information to respond to inquiries, prepare proposals, deliver and support projects, manage client accounts, improve website performance, protect our systems, meet legal obligations, and maintain business records. We do not sell personal information.

Cookies and third-party services

Our website may use essential WordPress cookies, analytics, spam prevention such as Google reCAPTCHA, embedded content, hosting and security services, and tools needed to operate the client portal. These providers may process limited information under their own privacy terms.

Sharing and retention

We share information only with service providers and professional advisers where reasonably necessary to operate our business, deliver contracted services, secure the website, or comply with law. We retain information only for as long as needed for those purposes, contractual obligations, dispute handling, and required records.

Security

We use reasonable administrative and technical safeguards, including encrypted website connections and access controls. No online service can guarantee absolute security, so please avoid sending sensitive information that is not required for your project.

Your choices and rights

You may ask to access, correct, or delete personal information we hold about you, subject to contractual and legal retention requirements. You may also disable non-essential cookies through your browser settings.

Contact us

Questions or privacy requests can be sent to digital@synergycaribbean.com or by using our contact form.