Terms of Service
The practical terms governing use of our website and our digital services.
About these terms
These terms apply to synergycaribbean.com and general interactions with Synergy Digital Creators. A signed proposal, statement of work, service agreement, or other written contract will control if it conflicts with these website terms.
Our services
Synergy provides services including strategy, web and mobile development, branding and design, marketing, communications, software, hosting, maintenance, and related digital work. Scope, deliverables, timing, responsibilities, and pricing are confirmed in writing for each engagement.
Client responsibilities
Clients are responsible for providing timely, accurate information, approvals, content, access, and materials needed for delivery. Clients confirm they have the right to supply all materials and that their instructions do not infringe third-party rights or applicable law.
Fees and changes
Fees, deposits, payment dates, taxes, expenses, and late-payment terms are set out in the applicable proposal or agreement. Requests outside the agreed scope may require a revised schedule and additional fees. Work may be paused when required information, approval, or payment is overdue.
Intellectual property
Each party retains ownership of materials it owned before a project. Unless a written agreement says otherwise, final approved deliverables are transferred or licensed after full payment, while Synergy retains its pre-existing tools, methods, reusable code, know-how, and third-party components. Portfolio use is governed by the applicable project agreement.
Third-party services
Projects may rely on hosting companies, software platforms, payment providers, plugins, fonts, stock assets, APIs, app stores, or other third parties. Their availability, pricing, licences, and terms are outside Synergy’s control, and clients are responsible for ongoing third-party charges unless agreed otherwise.
Website use
You may use this website for lawful business purposes. You must not interfere with its operation, attempt unauthorized access, misuse the client portal, submit malicious material, or copy protected content except where permitted by law or written consent.
Warranties and liability
We perform services with reasonable professional care. Except where expressly agreed in writing, the website and services are provided without additional warranties. To the extent permitted by law, Synergy is not liable for indirect or consequential loss, lost profit, third-party outages, or matters beyond our reasonable control. Any project-specific liability terms are governed by the applicable agreement.
Termination
Either party may end an engagement as allowed by its written agreement. Fees for work completed, committed costs, and approved expenses remain payable. Provisions intended to survive termination—including payment, confidentiality, intellectual property, and liability terms—continue to apply.
Governing law and contact
Unless a written agreement states otherwise, these terms are governed by the laws applicable in Curaçao. Questions may be sent to digital@synergycaribbean.com or through our contact form.